SFIA and ITIL a Winning Combination for IT Businesses

SFIA and ITIL a Winning Combination for IT Businesses

Blog ISO 20000 & ITIL®     SFIA and ITIL a Winning Combination for IT Businesses These days, SFIA is a hot IT topic, and more and more companies successfully combine this framework with ITIL, which was recently revised. In this article, learn why and how to...
ISO 20000 Context of Organization How to Identify it

ISO 20000 Context of Organization How to Identify it

Blog ISO 20000 & ITIL®     ISO 20000 Context of Organization How to Identify it The latest release of ISO 20000:1:2018 brings changes in Clause 4 by introducing the term “Context of the Organization.” By being clear about what internal and external issues...